What is the proper process for reporting suspected elder abuse by a caregiver?

• A. Discuss with other residents
• B. Ignore concerns
• C. Immediately report to supervisor and/or authorities per state law; document concerns and follow confidential channels
• D. Report only after several weeks

Answer: (C)

When you suspect elder abuse by a caregiver, the priority is to protect the resident and follow legal requirements. The proper process is to immediately report the concerns to your supervisor or the person designated to handle these issues, in line with state laws and the facility’s policy. At the same time, document what you observed in detail—dates and times, specific signs of abuse or neglect, injuries, and any statements from the resident or others involved—and use confidential channels to report.

If the supervisor doesn’t respond promptly or if the situation is urgent or presents imminent harm, escalate to the appropriate authorities, such as adult protective services or law enforcement, as required by state law. After reporting, continue to document and cooperate with any investigation while keeping information confidential and sharing it only with those who need to know to protect the resident.

Discussing concerns with other residents or delaying reporting does not protect the resident and is not appropriate or lawful.